Shipping Policy
We aim to provide a seamless delivery experience across India. Here's what you can expect when placing an order with Nila Coffee:
1. Order Processing
Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive an order confirmation email along with tracking details once your order is shipped.
2. Shipping Timeline
All deliveries across India are expected to arrive within 6–10 business days, depending on your location and courier efficiency.
3. Shipping Charges
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Free shipping on orders above ₹499
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₹49 flat shipping fee on orders below ₹499
4. Delivery Partners
We work with trusted logistics partners to ensure your order reaches you safely and on time.
5. Delays & Issues
If your order hasn’t arrived within the expected timeframe or appears lost/damaged, please contact us at nilacoffee8@gmail.com or call +91 7022743030. We’ll ensure it’s resolved promptly.