Nila glass tumbler with lid

Our shipping policy ensures fast processing and delivery of your orders. Orders are typically processed within 1–3 business days. We offer standard shipping across India, with deliveries taking 6–7 business days depending on your location. Once your order is shipped, you’ll receive a confirmation email with tracking details. Please note that customers are responsible for any applicable regional taxes. In the case of damaged shipments, please retain packaging materials and contact us promptly. For further assistance, please email us at nilacoffee8@gmail.com.

We offer a hassle-free return policy within 6–7 days of delivery for unused and undamaged items in their original packaging. To start a return, please reach out to our customer service team at nilacoffee8@gmail.com or call us at +91 7022743030 to get a return authorization. Once approved, pack the item securely with proof of purchase and return it using a trackable shipping method at your expense. Refunds will be issued to your original payment method within 7 business days upon receipt and inspection of the returned item. Please note: personalized or customized items are non-returnable, and gift cards are non-refundable.